GoCouncil wins online building consent service contract

GoCouncil has been awarded the contract to provide the online service for GoShift.

GoShift is an initiative involving more than 20 councils, from Western Bay of Plenty to Nelson, which aims to make the building consents process simpler and faster.

The councils involved are already using the new GoShift building consents application forms and the online service is the next stage in the initiative.

The online service will allow applicants to submit their building consent applications via an online portal.

Clare Hadley, Chief Executive of Nelson City Council and chair of the GoShift Programme Governance Committee, says GoShift is a unique partnership between central and local government to improve the building consents system.

“Our long term goal is a unified national approach that will make it easier and faster to get a building consent and provide consistency for applicants,” she says.

Ross McCarthy, GoShift’s Strategic and Engagement Manager, says making applications online will be quicker and easier for customers.

“It also means that customers will be able to easily track the progress of their application and see when more information is needed,” he says.

In the future, processing and inspection checklists will also be standardised and there will be a single, best practice quality management system.

Mr McCarthy says it’s exciting to have GoCouncil on board.

Online service pilot

The online service will be piloted with nine councils of varying sizes over the next few months before it is rolled out to other GoShift councils.

GoCouncil, a partnership between Master Business Systems (MBS) the developers of GoGet and Nuwave, were one of nine companies who bid for the opportunity to provide the online service.

David Webb, MBS Customer and Business Development Manager, says MBS is excited to have been awarded the GoShift online service contract and for the opportunity to be involved with the GoShift initiative.

“We have made a long-term commitment to the GoShift initiative and firmly believe that the online service has the ability to provide greater efficiency, consistency across councils and will deliver better outcomes for customers and councils.”

Mr Webb says MBS has more than 20 years of experience working with council building departments.

“We understand the industry is on a transformation journey to a digital workplace, and are privileged to be a part of that,” he says.